Do you love books?

Do you want to know what it’s like to be part of a growing startup company?

Do you want your ideas to be heard?

Do you have a GROWTH mindset?

Do you want to create an IMPACT?

Do you want HANDS ON EXPERIENCE?

We’re looking for team members who would like to grow with us!

Apply here:
https://bit.ly/bookspine-apply

POSITIONS/ROLES

All positions are FULL-TIME basis unless stated otherwise.

EMPLOYMENT

TERMS & BENEFITS

  • 3-month probationary period
  • Salary and government benefits (SSS, PhilHealth, Pag-IBIG)
  • Ownership stake in the company available and negotiable (company shares)
  • HMO, and VL & SL once regularized

Hybrid] Operations Officer (Part-Time)

Responsibilities:

  • Oversees and manages the virtual inventory
  • Assist with the coordination among donors, warehouse team, and other stakeholders
  • Audit existing processes and make proposals on how to improve operations of the company for increased efficiency and effectivity
  • Make recommendations and provide insights based on data
  • Create flow charts, process diagrams, SOP manuals, and other documentations as needed
  • Make sure all documentations, processes, and reference materials are up to date
  • Coordinate closely with tech team for process flow improvements
  • Handles and process customer and order-related inquiries
  • Work with cross-functional teams
  • Perform other related duties as needed and assigned

Qualifications:

  • Graduate of Industrial Engineering, Management Engineering, Product Development, Computer Science, Marketing (preferred but not required)
  • Has a growth mindset and entrepreneurial mindset
  • Tech-savvy
  • Detail-oriented and organized
  • Process-oriented and data-driven
  • Familiarity with digital tools, especially Microsoft Office or Google Workspace
  • Familiarity with The Lean Startup method and/or related concepts an advantage, but not required
  • Must be willing to travel to Makati area multiple times a week
  • We are a startup so roles and responsibilities may change as needed, so flexibility/ability to adapt quickly is highly preferred

INTERNSHIP

TERMS & BENEFITS

  • Exclusive perks (special discounts, early access to books)
  • Transportation allowance (if on-site)
  • Flexitime, output-based and work-from-home (if not required on-site)
  • Mentorship
  • Real work assignments
  • Internship duration: Minimum of 4 to 6 months
  • After finishing the contract, intern can still continue either as an intern or an apprentice. A set of qualifications will be used to decide on the promotion to apprentice. Apprenticeship has a separate allowance.

[Remote/WFH] Customer Experience & Finance Intern

Responsibilities:

  • Assist in finance and accounting tasks related to orders
  • Analyze transactions related to company operations
  • Respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Update our internal databases with information about issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Follow up with customers to ensure concerns are resolved
  • Gather customer feedback
  • Handle order transactions
  • Assist in booking couriers
  • Work closely with cross-functional teams
  • Perform other duties as needed and assigned

Qualifications:

  • Degree programs related to Business Management, Finance, or Accounting (not required but encouraged)
  • Proficient with computers and tools such as Google Sheets, MS Excel, Airtable
  • Understanding of basic accounting principles and processes is an advantage
  • Experience in a Customer Support or Service role is an advantage
  • Excellent communication and problem-solving skills
  • Detail-oriented and organized
  • Multi-tasking abilities
  • Patience when handling tough cases